Terms of Service

• "Account" means your Slothbox login and associated settings.
• "Organisation" means a team or workspace in Slothbox to which users belong and under which Boxes are provisioned.
• "Seat" means a licensed allocation for one named individual to use the Service interactively.
• "API plan" means the standalone, flat-rate plan for headless and unattended programmatic access, as described in Section 6.
• "Box" (or "Environment") means a development environment that the Service provisions, configures, and manages on your behalf within Your Cloud Account.
• "Your Cloud Account" means the third-party cloud or infrastructure account (for example, an Amazon Web Services account) that you connect to the Service and within which your Boxes run.
• "Connected Services" means third-party products you choose to link to the Service, such as your cloud provider, source control (for example, GitHub), or project tools (for example, Linear).
• "Service-Account Key" means a long-lived, organisation-level API credential issued under the API plan.
• "Your Content" means the code, data, configuration, credentials, and other materials that you or your users create, upload, store, process, or generate through the Service or within your Boxes.

Slothbox is a control plane that provisions and manages development environments inside Your Cloud Account. Your Boxes run in Your Cloud Account, not on infrastructure operated by Slothbox.

The Service is provided for business and professional use. By accessing or using the Service, you confirm that you are acting in the course of a business, trade, or profession and not as a consumer, and that any individual using the Service does so on behalf of a business.

You must be at least 18 years old and able to form a binding contract to use the Service. You agree to provide accurate registration information, keep it current, and you are responsible for activity under your Account.

An Organisation owner manages the Organisation's subscription, members, and settings. You are responsible for your members' and users' use of the Service and for ensuring they comply with these Terms.

You bring your own cloud. Boxes run in Your Cloud Account, and you are responsible for that account and its costs.

To use the Service, you connect Your Cloud Account and grant Slothbox the access it needs (for example, an identity-and-access-management role) to provision and manage Boxes and related resources on your behalf. You authorise that access, and you are responsible for establishing and maintaining the connection and for the configuration and security of Your Cloud Account.

You are solely responsible for Your Cloud Account, for everything that runs in it, and for all fees, charges, and costs that your cloud provider bills to you — including compute, storage, data transfer, and any resources created by you, your users, your code, or any automation or agents you run. Slothbox does not control, and is not responsible for, your cloud provider's charges.

Features such as automatic idle shutdown, scale-to-zero, right-sizing, and budget guardrails are provided as conveniences to help you reduce spend. They are provided on a best-effort, "as is" basis, do not guarantee any spending limit or outcome, and do not relieve you of responsibility for monitoring and controlling your own cloud spend, quotas, and budgets.

Your use of Connected Services is governed by those third parties' own terms. Slothbox is not responsible for Connected Services or for any act or omission of a third party, and you are responsible for the authorisations you grant to them.

The Service is offered on paid plans, including per-Seat plans and the optional flat-rate API plan, which may coexist on a single Organisation subscription. The plans and prices available to you are those presented at sign-up or in your account.

Fees are billed in advance through our payment processor on the billing cycle you select (for example, monthly or annually), to the Organisation owner's payment method. You authorise us and our payment processor to charge that method on a recurring basis until you cancel.

We may offer a free trial of around 30 days. After the trial, a valid payment method is required to continue paid use. We may modify or withdraw trials at any time.

Subscriptions renew automatically for successive terms unless cancelled before the renewal date. You may cancel at any time, effective at the end of the then-current term.

Except where required by law, all fees are non-refundable, and we do not provide refunds or credits for partial billing periods, unused Seats, or downgrades.

We may change our fees on at least 30 days' notice, with changes taking effect at your next renewal. If a charge fails or fees are overdue, we may suspend or downgrade the Service until the amounts are paid.

Fees are exclusive of taxes. You are responsible for all applicable taxes (including VAT or equivalent), other than taxes based on our net income. Fees payable to Slothbox are separate from, and do not include, amounts billed to you by your cloud provider or any Connected Service.

You agree not to use the Service, and not to permit it to be used, to: (a) violate any applicable law or regulation; (b) infringe or misappropriate the intellectual-property or privacy rights of others; (c) transmit malware, or gain or attempt to gain unauthorised access to any system, network, data, or account; (d) conduct attacks, send spam, or engage in fraud, phishing, or other abusive activity; (e) circumvent, or attempt to circumvent, the Service's limits, security measures, metering, or the boundary between Seats and the API plan; or (f) use the Service in a way that harms, disrupts, degrades, or places an unreasonable load on the Service, the platform, or other customers.

You are responsible for Your Content and for all activity within your Boxes and under your Account, including activity by your users and by any automation you run.

Export controls and sanctions. You represent that you are not located in, and will not access or use the Service from or for the benefit of, any country, region, or person subject to applicable sanctions or export-control restrictions (including those of the United Kingdom, the European Union, and the United States), and that you are not identified on any applicable restricted-party list. You are responsible for complying with the export-control and sanctions laws that apply to your use of the Service and to Your Content.

Seats are for people; the API plan is for unattended automation.

Your subscription includes one or more Seats. Each Seat grants a named individual interactive access to Slothbox — the web app, the command-line interface (CLI), and the Model Context Protocol (MCP) integration — together with a personal, low-throughput API key for light, occasional scripting.

Unattended and programmatic automation at scale — including continuous-integration (CI) pipelines, autonomous agents, backend services, and headless scripts that run with no person present — requires the API plan and the organisation-level service-account keys it provides. The determining factor is who holds the credential: a long-lived organisation service-account key is for automation, whereas Seat credentials are for interactive human use, even though both can reach the Slothbox API.

To keep interactive access fair and to protect the platform, Slothbox applies human-paced rate limits and a per-Seat limit on the number of concurrently active Boxes to interactive surfaces. These limits are raised or removed for Organisations on the API plan. We may throttle, suspend, or deny access, or require an Organisation to adopt the API plan, where usage exceeds these limits or is designed to circumvent the Seat/API boundary — for example, by driving automated or high-volume workloads through interactive Seat credentials.

The Seat and API plans are flat-rate. We do not charge for usage under these plans; usage may be measured for capacity planning and to inform future plans, but is not billed.

As between you and Slothbox, you retain all rights in Your Content. You grant Slothbox a non-exclusive, worldwide licence to host, store, copy, process, transmit, and display Your Content solely as needed to operate and provide the Service to you and as otherwise permitted by these Terms and our Privacy Policy.

The Service, including the Slothbox software, control plane, and all related intellectual property, is and remains owned by Slothbox and its licensors. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service during your subscription.

Your Boxes and the Service may include or make available third-party and open-source software, which is provided under its own licence terms. Those licences govern your use of that software, and you are responsible for complying with them. Slothbox gives no warranty or indemnity in respect of third-party or open-source software.

If you provide feedback or suggestions, we may use them without restriction and without any obligation to you.

In connection with the Service, each party may receive information of the other that is marked confidential or that should reasonably be understood to be confidential ("Confidential Information"). Each party will use the other's Confidential Information only as needed to perform under these Terms, will protect it with at least reasonable care, and will not disclose it except to its personnel, contractors, and advisers who need it and are bound by confidentiality obligations at least as protective, or where disclosure is required by law (giving notice where lawful and practicable). This obligation does not apply to information that is or becomes public through no fault of the recipient, was already known to the recipient without obligation, is independently developed, or is rightfully received from a third party.

You are responsible for safeguarding your Account credentials and your members' access, and in particular any Service-Account Keys, which act with your Organisation's access until revoked. Store credentials securely, limit their distribution, and rotate or revoke them as appropriate.

You are responsible for configuring appropriate security controls available in the Service (for example, requiring multi-factor authentication). Notify us promptly at support@slothbox.dev of any suspected unauthorised access to or use of the Service.

Our collection and use of personal data is described in our Privacy Policy, which forms part of these Terms. Where we process personal data on your behalf, our Data Processing Agreement (available on request at support@slothbox.dev) applies and identifies our sub-processors.

Slothbox is established in the United Kingdom. The UK General Data Protection Regulation and the Data Protection Act 2018 apply to our processing of personal data and, where we offer the Service to individuals in the European Economic Area, the EU General Data Protection Regulation may also apply, as detailed in the Privacy Policy.

The Service is provided on an "as available" basis. We do not guarantee that it will be uninterrupted, timely, secure, or error-free, except as expressly set out in a separate service-level agreement (if any).

We may modify, add, or discontinue features of the Service. Where a change materially and adversely affects a paid feature you rely on, we will use reasonable efforts to provide advance notice.

We may offer features identified as beta, preview, or evaluation. These are provided "as is", may be changed or withdrawn at any time, and are excluded from any commitments, warranties, or service levels that would otherwise apply.

You may stop using the Service and cancel your subscription at any time as described in Section 4.

We may suspend or terminate your access to the Service, in whole or in part, if: (a) you materially breach these Terms, including the Acceptable Use (Section 5) or Fair Use (Section 6) provisions; (b) your fees are overdue; (c) we reasonably believe suspension or termination is necessary to protect the Service, the platform, other customers, or any person, or to comply with applicable law or a request from a regulator or law-enforcement authority; or (d) a Connected Service or your cloud provider requires it. Where practicable we will give you notice and an opportunity to cure; we may act immediately, and without prior notice, where we reasonably consider it necessary to address a security, legal, or abuse risk.

On termination, your right to use the Service ends. Boxes and resources within Your Cloud Account remain in Your Cloud Account and remain your responsibility, including any ongoing charges your cloud provider bills you; we may cease managing or accessing them. We will delete or, at your request, make available your control-plane data within 30 days of termination, except where retention is required by law. Provisions that by their nature should survive termination — including accrued payment obligations, intellectual-property rights, confidentiality, disclaimers, limitations of liability, indemnities, and governing law — survive.

To the maximum extent permitted by law, the Service is provided "as is" and "as available", and Slothbox disclaims all warranties, conditions, and representations of any kind, whether express, implied, or statutory, including any implied warranties or conditions of merchantability or satisfactory quality, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will meet your requirements, be uninterrupted or error-free, or that it will prevent, limit, or reduce any costs incurred in Your Cloud Account.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

Subject to the foregoing, Slothbox will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, anticipated savings, data, or goodwill, or for any charges billed to you by your cloud provider or any Connected Service, in each case however arising and whether or not foreseeable.

Subject to the foregoing, Slothbox's total aggregate liability arising out of or in connection with the Service or these Terms will not exceed the total fees you paid to Slothbox for the Service in the 12 months immediately before the event giving rise to the claim.

You will defend, indemnify, and hold harmless Slothbox and the individual(s) operating it from and against any third-party claims, and any resulting losses, damages, liabilities, costs, and expenses (including reasonable legal fees), arising out of or relating to Your Content, your Boxes or Your Cloud Account, your use of the Service, or your breach of these Terms or of applicable law.

We may update these Terms from time to time. For material changes, we will provide reasonable notice — for example, by email or through the Service. Changes take effect on the date stated in the notice or on the updated Terms, and your continued use of the Service after that date constitutes acceptance. If you do not agree to a change, you must stop using the Service before it takes effect.

Governing law and jurisdiction. These Terms, and any dispute arising out of or in connection with them, are governed by the laws of England and Wales. The courts of England and Wales have non-exclusive jurisdiction; this means Slothbox may also bring proceedings against you, or seek injunctive or equitable relief, in any other court of competent jurisdiction — for example, where you or your assets are located.

Entire agreement. These Terms, together with the Privacy Policy and any plan or order you accept, are the entire agreement between you and Slothbox regarding the Service and supersede any prior agreements on that subject.

Severability and waiver. If any provision is held unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable. A failure to enforce a provision is not a waiver of it.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with the incorporation of the business, a merger, acquisition, or sale of assets.

Force majeure. Neither party is liable for any delay or failure to perform due to causes beyond its reasonable control.

Notices and contact. We may give notices through the Service or by email to the address associated with your Account. You can contact us at support@slothbox.dev.